Blogs

You’ve heard and read many times about the importance of communication and managing client expectations to ensure a successful and profitable engagement. The legal business is essentially relationship based and no relationship survives, let alone thrives, without good communication. The clients may care more about the communication/relationship than your ability or the quality of your work product. So if at that...

Attending the ABA TechShow is one of my favorite conferences  for 4 reasons:

Peggy Gruenke has launched a new business, LawBizCOO, through which she will assist solo and small firm attorneys in building their business by providing management, operational, and business development services on an outsourced, as needed basis. LawBizCOO is a product of Gruenke's passion and years of experience working with attorneys, IT consulting and being involved in the legal community.

Gruenke's goal is...

Have you taken the time to really look at your LinkedIn Profile after all the changes LinkedIn phased in during 2012? Did you notice that your Specialties Section is missing from your LinkedIn Profile?  Did you notice that if you had a Specialties Section defined in your old profile that LinkedIn has added it to the bottom of your Summary Section.

In 2012, LinkedIn decided to phase out the Specialties Section in...

Tips and Techniques to Properly Manage Your IOLTA Funds (Interest on Lawyers Trust Accounts):  Mismanaging an IOLTA account can have terrible consequences on a lawyer's career, sometimes to the point of disbarment. For the month of December, I will be doing a series of posts to address questions you may have when handling your IOLTA accounting. This is an important topic whether...

Some Random Tips and Ideas for Growing your Business

I have been writing a CLE program for New Lawyer Training to present to the Cincinnati Bar Association. I realized that some of this information is probably good to hear again - no longer how long you have been in practice. This is a compilation of my thoughts, some from my friend Matt Homann and some from an article by AttorneyatWork. I hope you find some of these useful...

In a previous post, I talked about marketing as two different processes: Retaining Clients and Attracting New Clients. For this article, I am going to keep the focus on retention. Why? Because a satisfied and loyal client is likely to give you more of their business and bring new clients through referrals to friends, neighbors and colleagues. Which leads us back to...

In a recent conversation with one of the attorneys about a very needy client,  I was  reminded of the children’s book called 

Everything you choose to do, or not do, has an impact on marketing your business and your client relationships. Here is a simple way to 

Does your firm have a marketing strategy?  If you do, it probably isn't being carried out. If it is, you're pretty rare. I am not sure what word or phrase I prefer when talking about marketing but whatever you call it, I have realized you need a strategy in place to help guide your success. It doesn’t have to be complicated or expensive, but it does need...